phboss Terms
& Conditions

01 Definitions & Interpretation

In these Terms and Conditions, the following definitions apply unless the context clearly requires otherwise:

• "phboss" or "the Platform" refers to the online gaming platform operated at phboss.app, including all games, services, features, and content made available through that domain.
• "We," "Us," or "the Operator" refers to the company that owns, operates, and maintains the phboss platform under the applicable PAGCOR regulatory framework.
• "You" or "the Player" refers to any individual who accesses, browses, registers on, or places bets through the phboss platform.
• "Account" refers to the registered user account created by a Player on phboss.app, through which all gaming activity and financial transactions are conducted.
• "Real-Money Play" refers to any wager, bet, or game participation made using funds deposited into a phboss Account.
• "Bonus Funds" refers to any promotional credits, free spins value, cashback amounts, or loyalty rewards credited to a Player's Account by phboss under the terms of a specific promotion.
• "PAGCOR" refers to the Philippine Amusement and Gaming Corporation, the government agency responsible for regulating all licensed gaming activities in the Philippines.
• "KYC" refers to Know Your Customer procedures, including identity verification, address confirmation, and payment method verification required under PAGCOR regulations and applicable Philippine anti-money laundering laws.
• "GCash / Maya" refers to the Philippine e-wallet services operated by GCash (Globe Fintech Innovations Inc.) and PayMaya Philippines Inc. respectively, which phboss supports as deposit and withdrawal channels.
• "Prohibited Jurisdiction" refers to any country, territory, or region from which accessing or using phboss is prohibited under applicable law or phboss's own access policies.

References to statutes or regulations include any amendments or re-enactments thereof. Headings in these Terms are for convenience only and do not affect interpretation. The singular includes the plural and vice versa.

02 Acceptance of Terms

By accessing phboss.app, creating an Account, or placing any bet or wager on the phboss platform, you unconditionally accept and agree to be bound by these Terms and Conditions in their entirety, together with our Privacy Policy and Responsible Gaming Policy, which are incorporated into these Terms by reference.

phboss reserves the right to update, modify, or replace any part of these Terms at any time. When material changes are made, phboss will notify registered Players via email or a prominent in-platform notice. Your continued use of the platform following notification constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

These Terms constitute the entire agreement between you and phboss with respect to your use of the platform and supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written.

03 Eligibility & Age Requirement

To be eligible to register and maintain a phboss Account, you must meet all of the following requirements at the time of registration and on an ongoing basis:

1. You are at least 21 years old as required by Philippine law for casino-style gambling activities.
2. You are a natural person with full legal capacity to enter into binding contracts under Philippine law or the laws of your jurisdiction.
3. You are accessing phboss from a jurisdiction where online gaming is lawful. It is your sole responsibility to ensure that accessing phboss is legal in your location.
4. You are not a citizen or resident of any Prohibited Jurisdiction as defined by phboss from time to time.
5. You are not an employee, director, officer, contractor, or close family member of a phboss employee or affiliated entity, unless phboss has given prior written consent.
6. You have not previously had a phboss Account suspended or terminated for a violation of these Terms.
7. You are not registered on any national self-exclusion register or PAGCOR exclusion list. Players on such lists are prohibited from accessing phboss.

Age Verification

phboss conducts mandatory age verification as part of the KYC process. Players may be required to submit a government-issued Philippine ID (such as a UMID, PhilSys national ID, passport, or driver's license) to confirm that they meet the 21+ age requirement before withdrawals are processed. phboss reserves the right to suspend any Account where age cannot be confirmed and to void any winnings accrued during an unverified period if the player is subsequently found to be underage.

04 Account Registration

Each eligible individual may hold only one (1) phboss Account. Opening multiple accounts — whether using the same or different personal details — is strictly prohibited and constitutes grounds for immediate termination of all associated accounts and forfeiture of all balances.

Registration Requirements

When registering a phboss Account, you are required to provide accurate, complete, and up-to-date information, including:

• Your legal full name (as it appears on your government-issued ID)
• Your date of birth
• A valid, personal email address that you own and control
• A valid Philippine mobile number
• Your residential address in the Philippines
• Your preferred currency (Philippine Peso, ₱)

KYC Verification

phboss is required by PAGCOR regulations and the Philippine Anti-Money Laundering Act (AMLA) to verify the identity of all Players before processing withdrawals. You may be required to submit one or more of the following documents:

• Government-issued photo ID (PhilSys, UMID, passport, SSS, GSIS, PRC, voter's ID, or driver's license)
• Proof of address dated within 90 days (utility bill, bank statement, or Barangay clearance)
• Proof of payment method ownership (screenshot or statement showing your name and GCash / Maya / bank account number)
• Source of funds declaration for high-volume players as required by AMLA regulations

phboss reserves the right to request additional documentation at any time. Failure to complete KYC verification within the required timeframe may result in Account suspension and withholding of withdrawal processing until verification is complete.

05 Account Security

You are solely responsible for maintaining the confidentiality and security of your phboss Account login credentials, including your username, password, and any two-factor authentication codes. phboss strongly recommends that all Players enable two-factor authentication (2FA) on their Account.

• Never share your phboss login credentials with any other person. phboss staff will never ask for your password under any circumstances.
• Always log out of your phboss Account when using a shared or public device.
• Use a unique, strong password for your phboss Account that is not reused on other platforms.
• Report any suspected unauthorised access to your Account immediately to phboss support at [email protected].

phboss accepts no liability for losses arising from unauthorised access to your Account where such access results from your failure to maintain adequate security of your login credentials. All transactions processed under your Account credentials are presumed authorised by you unless you have reported a security breach to phboss prior to those transactions occurring.

06 Deposits & Withdrawals

Deposits

phboss accepts deposits via the following Philippine-approved payment methods: GCash, Maya (PayMaya), BPI, BDO, UnionBank, Metrobank, 7-Eleven CLiQQ, GrabPay, Coins.ph, and USDT TRC20. The minimum deposit on phboss is ₱100. Deposits are credited to your phboss Account in real time for e-wallet methods (GCash, Maya, GrabPay) and within standard processing windows for bank transfers.

All deposits must be made from a payment method that is registered in your own name. Third-party deposits — meaning deposits made from a payment account belonging to another person — are strictly prohibited and may result in Account suspension pending investigation.

Withdrawals

Withdrawal requests are processed to the same payment method used for the most recent deposit, subject to KYC verification being complete. The minimum withdrawal amount is ₱500. Processing times vary by method:

• GCash / Maya / GrabPay: Typically processed within 1–4 hours
• BPI / BDO / UnionBank / Metrobank: 1–3 banking days
• USDT TRC20 / Coins.ph: Typically processed within 24 hours

phboss reserves the right to conduct additional verification checks before processing any withdrawal, in compliance with PAGCOR regulations and AMLA requirements. Withdrawals may be delayed or withheld where phboss has reasonable grounds to suspect fraud, money laundering, or a breach of these Terms.

Currency

All phboss Accounts are denominated in Philippine Peso (₱ / PHP). Deposits made in other currencies will be converted to PHP at the prevailing exchange rate at the time of the transaction. phboss is not responsible for exchange rate fluctuations affecting the value of deposits or withdrawals.

07 Bonuses & Promotions

phboss offers a range of promotions to registered Philippine players, including welcome deposit bonuses, reload bonuses, cashback offers, free spin credits, and the Onyx VIP loyalty program. All bonuses are subject to the specific terms published on the applicable promotion page at the time the bonus is claimed.

General Bonus Rules

• Bonuses are available to verified Philippine players aged 21 and above only.
• Each bonus offer may only be claimed once per player, per household, per device, and per IP address, unless otherwise specified.
• Bonus funds are subject to wagering requirements before they can be converted to withdrawable cash. Wagering requirements are stated clearly on each promotion page.
• Welcome bonuses apply to first real-money deposits only. Subsequent deposits do not qualify for the welcome bonus.
• phboss reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice, subject to honouring obligations to Players who have already validly claimed and are actively completing a bonus.
• Bonuses may not be transferred between Accounts or exchanged for cash outside of the wagering requirement completion process.
• phboss reserves the right to void any bonus and related winnings where there is evidence of exploitation, abuse, or collusion by a Player or group of Players.

Onyx VIP Program

The phboss Onyx VIP loyalty program rewards consistent real-money play on the platform. Points are accumulated through qualifying bets and can be exchanged for bonus credits, cashback, and VIP benefits. Full details of the Onyx VIP program, including point accumulation rates, tier thresholds, and reward redemption terms, are published on the phboss VIP program page. phboss reserves the right to adjust the VIP program structure, point values, and reward catalogue at any time.

08 Prohibited Conduct

The following actions are strictly prohibited on the phboss platform. Engaging in any prohibited conduct may result in immediate Account suspension or permanent termination, forfeiture of all balances, and referral to relevant law enforcement or regulatory authorities:

• Providing false, inaccurate, or misleading information during registration or KYC verification
• Registering or operating more than one phboss Account
• Using the platform if you are under 21 years of age
• Using VPNs, proxy servers, or other technical means to circumvent geographic restrictions or disguise your location
• Attempting to exploit technical errors, software bugs, or system vulnerabilities to gain an unfair advantage
• Engaging in any form of collusion, match-fixing, or coordinated play designed to manipulate game outcomes
• Using automated software, bots, scripts, or artificial intelligence tools to interact with the phboss platform
• Engaging in or facilitating money laundering, terrorist financing, or any other financial crime through the phboss platform
• Making chargebacks, payment reversals, or disputes against valid phboss transactions through your bank or e-wallet provider
• Harassing, threatening, or abusing phboss staff or other players through any communication channel
• Accessing phboss from a jurisdiction where online gaming is prohibited by local law
• Attempting to circumvent responsible gaming tools, self-exclusion measures, or cooling-off periods

09 Intellectual Property

All content on the phboss platform — including but not limited to the phboss brand name, logo, website design, game interfaces, promotional graphics, written content, software code, and database structures — is the exclusive intellectual property of phboss or its licensed content partners and is protected under Philippine and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the phboss platform for personal entertainment purposes only. This licence does not include any right to:

• Copy, reproduce, distribute, or create derivative works based on phboss content
• Reverse-engineer, decompile, or disassemble any phboss software or game code
• Use the phboss brand, logo, or trademarks in any commercial context without prior written authorisation
• Scrape, frame, or otherwise extract content from phboss.app for use on any other website or application

Any unauthorised use of phboss intellectual property may result in legal action under Philippine intellectual property law (Republic Act No. 8293) and applicable international treaties.

10 Limitation of Liability

To the fullest extent permitted by applicable Philippine law, phboss's total liability to you in connection with your use of the platform — whether in contract, tort, negligence, or otherwise — shall not exceed the total amount of real-money deposits made by you in the 30-day period immediately preceding the event giving rise to the claim.

phboss shall not be liable for any of the following types of loss or damage, whether direct or indirect, foreseeable or unforeseeable:

• Loss of gambling winnings or expected profits
• Losses arising from platform downtime, technical errors, or service interruptions beyond phboss's reasonable control
• Losses arising from your failure to comply with these Terms
• Losses arising from unauthorised access to your Account resulting from your failure to maintain adequate security
• Any indirect, incidental, special, or consequential damages of any nature

The phboss platform is provided "as is" and "as available." phboss does not warrant that the platform will be uninterrupted, error-free, or entirely secure, though we take all reasonable steps to maintain service quality and security standards expected of a PAGCOR-regulated operator.

11 Responsible Gaming

phboss is committed to promoting safe and responsible gaming for all Filipino players. We recognise that gambling can become harmful for some individuals and have built a comprehensive suite of responsible gaming tools directly into every phboss Account.

Available Responsible Gaming Tools

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your phboss Account.
• Loss Limits: Restrict the maximum amount you can lose over a defined period.
• Session Time Reminders: Receive notifications after a defined period of continuous play.
• Cooling-Off Periods: Temporarily suspend your Account for a defined period (24 hours, 7 days, 30 days, or 90 days).
• Self-Exclusion: Permanently or indefinitely exclude yourself from the phboss platform. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.

phboss strictly enforces the 21+ age requirement and will not knowingly permit underage individuals to access real-money gaming. All responsible gaming tools are accessible from the Account Settings panel on phboss.app at any time, free of charge and without delay. For further information, visit our dedicated Responsible Gaming page.

12 Termination & Suspension

phboss reserves the right to suspend, restrict, or permanently terminate any Player Account at any time, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms and Conditions
• Failure to complete KYC verification within the required timeframe
• Suspected fraud, money laundering, or other financial crimes
• Provision of false or misleading information during registration or verification
• Receipt of a valid self-exclusion request or notification from a national exclusion register
• Legal or regulatory requirement to do so under PAGCOR regulations or Philippine law
• Repeated or serious prohibited conduct as defined in Section 8

In the event of Account termination for a breach of these Terms, phboss reserves the right to confiscate all bonus funds and any winnings derived from bonus funds. Legitimate real-money deposit balances will be returned to the Player's verified payment method after deducting any amounts owed to phboss, subject to the outcome of any investigation.

Players may close their own phboss Account voluntarily at any time by contacting support. Account closure requests will be processed within 5 business days. Any remaining real-money balance will be returned to the Player's verified payment method, subject to completed KYC verification.

13 Governing Law & Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines, including but not limited to the Civil Code of the Philippines, the Electronic Commerce Act (Republic Act No. 8792), the Data Privacy Act of 2012 (Republic Act No. 10173), and applicable PAGCOR regulations.

Dispute Resolution Process

In the event of any dispute arising from your use of phboss, we encourage you to first contact phboss Customer Support, who will endeavour to resolve the matter promptly and fairly. The dispute resolution process is as follows:

1. Step 1 — Direct Resolution: Submit your complaint to phboss support at [email protected] with full details of the dispute. phboss will acknowledge receipt within 24 hours and aim to resolve within 5 business days.
2. Step 2 — Escalation Review: If your complaint cannot be resolved at the support level, it will be escalated to the phboss Compliance team for a formal review. A written determination will be provided within 14 business days.
3. Step 3 — Regulatory Escalation: If you remain unsatisfied after phboss's internal process, you may escalate the matter to PAGCOR through their official regulatory complaint channels.

Any unresolved disputes that proceed to formal legal proceedings shall be subject to the exclusive jurisdiction of the appropriate courts of the Philippines, and both parties consent to the jurisdiction of such courts.

14 Amendments to These Terms

phboss reserves the right to amend, update, or replace these Terms and Conditions at any time to reflect changes in our services, applicable law, PAGCOR regulatory requirements, or operational practices. When material amendments are made, phboss will:

• Publish the updated Terms on phboss.app with a revised "Last Updated" date
• Send a notification to registered Players via the email address on their Account
• Display a prominent in-platform notice for a minimum of 7 days following the amendment

Amendments take effect 7 days after the notification date unless they are required for immediate compliance with a legal or regulatory obligation, in which case they take effect immediately. Your continued use of phboss after the effective date of an amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must close your Account before the effective date.

15 Contact Information

If you have any questions, concerns, or complaints regarding these Terms and Conditions or the phboss platform, please contact the phboss support team through the following channel:

For responsible gaming support and self-exclusion requests, visit the phboss Responsible Gaming page. For general information about phboss, visit the About Us page. For frequently asked questions, visit the phboss FAQ.

phboss is committed to responding to all Player communications promptly and in a manner consistent with the standard expected of a PAGCOR-regulated Philippine gaming operator. We value every player relationship and take all formal complaints seriously.